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About us Six Sigma Steps' value and partner proposition |
Approach
- Six Sigma Steps gains an understanding of your environment, your culture, your modus operandi, your capacities and your goals
- We extract from them the elements that directly and indirectly impact your organizational objectives
- We then prioritise them by measuring their impact
- We come to an understanding with you on the most efficient and effective way to deploy best practices, processes and procedures
- During each change or major transformation that we undertake with you, we remain focused on achieving the agreed goal (s)
- We establish check points and controls to measure the business performance improvement as well as your satisfaction
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Quality
We closely work with you on a mutual definition of quality. Since the quality of our service is our raison d''tre, we meticulously plan and agree with you, the time and resources required before striving to meet our commitments to you. This base set, we operate swiftly.
Simplicity
The more people involved in the mechanism we are putting in place, the more critical Simplicity becomes. Indeed, each individual or team, across all decision-making levels, at all times must understand his or her role clearly and be willing to accept responsibility of maintaining the effectiveness and integrity of the processes.
Expertise
Since we are a pure services company, we know that we are only as good as the absolute best we can get from your people.
Value proposition
Your experience as a client and a partner is our main driver.
We stand to our values: together with you we agree that if we do not perform to the levels of services or the quality of the deliverables agreed with you, we apply a discount to our fees in line with a chart discussed in advance with you. In return, when you are satisfied with the services, deliverables and results, you agree to acting as a reference customer through press, success stories or phone reference when requested. |
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