95% of our clients are IT Security specialists: manufacturers, vendors, integrators, value added resellers, distributors and providers of security as a service or full managed security services.
Our clients have come to us because we have a good grasp of the IT Security and BPO market, a Six Sigma approach to business process improvement and a creative mind. The needs we have addressed have been:
- Transitioning from a traditional business model to a customer-driven model
- Establishing new strategic directions and operational plans to increase profits
- Measuring the efficiency, effectiveness and costs of business processes
- Planning, managing and controlling de-merger or merger and acquisition processes
- Increasing profitability by improving employee satisfaction
- Creating revenue streams out of costs centres
- Enhancing customer experience that increased loyalty and improved market perception
- Rapid repositioning of brands, products, services in the light of major environmental changes
- Managing outsourcing projects
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