Welcome to Six Sigma Steps

Dell's Success with Six Sigma

Michael Dell has built a successful business model at Dell Inc. that uses Six Sigma not as an end in itself but as an enabler to achieve results. Early in 2000 they started a corporate initiative called Business Process Improvement (BPI). The program which includes Six Sigma, Lean, and Hoshin Planning, is still growing strong, becoming yet another model that other companies are trying to follow. Michael Dell spoke about many aspects of the company including BPI:

"We have a process called BPI, business process improvement, which any employee can be involved in. If five workers on the production line see something that isn't working, instead of complaining about it, they have BPI. They form a team, they go solve it and it becomes a BPI project in a global database. We're saving $1.8 billion with this kind of process."

'Since implementing BPI, over seven hundred and fifty people have been certified across Dell EMEA, resulting in savings exceeding $300M."

Welcome Services Overview of services Effective corporate strategy Efficient business planning Business performance improvement Stakeholders' experience enhancement Enhanced business process outsourcing Methodology Six Sigma Factoring people in our approach Creativity and innovation Definitions Clients About our Clients Case Studies Testimonials About Us About Six Sigma Steps Six Sigma Steps' value and partner proposition Contact Us
Clients Testimonials
"Brigitte proved to be a clever planner and a business driver I could trust would deliver to plan! Brigitte is one of a few who think about a Business Plan as a corner stone to business growth. She understands the IT Security market and conducts regular field market analyses. She suggests creative business approaches and models that fit with the business' culture. Her Business Plans are realistic and her processes scalable.Brigitte definitely has the shoulders to guide a team into designing and rolling-out a Business Plan." - Frank Jorissen Vice-President, Business Development, Mc Affee (previsouly SafeBoot).
"Brigitte and I have co-operated on making the SecureWave-Kobil partnership a revenue and profit generating relation.She is an experienced, creative, resourceful and reliable Technology Alliance Director.Should the UK project had not been postponed I am convinced that she would have easily hit and over-achieved the targets we set in the GTM plans.It has been a pleasure working with her and I sincerely hope that we will have a chance to meet professionally and personally again.Awaiting that pleasure, I highly recommend her to any company that wishes to extend its market reach via Business Partner relations." - Bertrand Manhe Director of Strategic Alliances, Lumension (previously SecureWave). "Brigitte and I worked together with what was at the time, the largest European Security Integrator.Brigitte has always demonstrated an excellent understanding not only of products and solutions, but the entire sales process.This ensures that Brigitte in my opinion stands out of the crowd in terms when being asked to launch new offerings into the market.I would highly recommend her." - Mark Kacary Aladdin Knowledge Systems' UK Director. "Brigitte Brun is a high calibre multilingual international business woman, with extensive internal and external team management skills. She is results-driven, with a tenacious, yet endearing analytical consultative approach. Enjoying excellent people relationships, Brigitte is at ease communicating and operating at all levels of management. She takes profit as her primary objective and excels at gaining the trust and the commitment of people to roll-out plans successfully. With her analytical style, her all-rounded business attributes as a director, a planner, an organiser, a manager, a relationship builder and a project closer, Brigitte would undoubtedly be a valuable asset for leaders who wish to increase the efficiency and profitability of their organisations in the IT industry on the short, middle and long run." - Mike Boyle (Ex-Vice President Product Marketing for Rainbow Technologies (now SafeNet) and Partner at Southern Legal Services)